If your touchpad stops working as a one-off occurrence, your computer could be totally locked up. This sounds a bit silly, but it's worth double-checking. Most of these tips apply to Windows, but those on a Mac can use some of them too. We'll walk you through common troubleshooting steps to fix a trackpad that's not functional. Chances are that when your laptop mouse pad is not working, the fix is fairly simple. If you can't move your mouse cursor, it's hard to get much done on your computer.īut don't fret. When your laptop touchpad stops working, it's easy to go into a panic.