Double-click Printer Spooler in the Services list.ģ. This seems to be an issue with the computer's security policies and the best thing to do, is to check if you get any errors on the printer while using it as a stand alone copier, If it does, this could be a printer hardware issue, if it doesn't happen while using the copier, it's merely a windows issue and here's what you need to start with:Ĭlear the Printer Spooler Files and Enable the Spooler Service:ġ.Hold down the Windows Logo key on the keyboard and the 'R' to open the run box, type Services.mscĢ.